Welcome to our website’s Frequently Asked Questions section! We hope the following questions and answers will provide you with useful information. For further assistance, please feel free to contact us.
1. How do I purchase items on the website?
You can browse the product listings to select your preferred cowboy hats, boots, or belts, click on the product page, then select the desired size and quantity, add them to your shopping cart, and complete the checkout process.
2. How are the prices of items on the website calculated?
Product prices are clearly listed on the website and may vary due to promotional activities. Once you complete your order and receive confirmation, the price of your purchased items will remain unchanged.
3. How is my order processed?
Your order will be processed after successful payment. We will ship your order as soon as possible and send you confirmation and tracking information via email.
4. Do you offer international shipping?
We offer both domestic and international shipping. If you require our products internationally, please contact customer service, and we will do our best to provide a solution.
5. Can I return items after purchase?
We offer a return policy. Please refer to our return policy page for specific return conditions and procedures. Please ensure that the items are unused and in perfect condition to meet the return requirements.
6. How can I contact customer service?
You can contact our customer service team by sending an email through the “Contact Us” page on our website or by calling our customer service hotline. We will respond to you as soon as possible.
7. How is my personal information protected?
We are committed to protecting your privacy, and all personal information is handled in accordance with our privacy policy. We will not sell or share your personal information.
8. Can I use a discount code?
If you have a discount code, you can enter it during checkout, and the system will automatically apply the discount. If you have any questions, please contact our customer service team.
9. How do I choose the right size?
Each product has a size chart; you can refer to the size chart to make your selection. If you still have questions, please feel free to contact our customer service.
10. Where can I check my order status?
You can check your order status by logging into your account or by checking the tracking link in the order confirmation email we sent you.
Thank you for visiting our website. If you have any other questions, please feel free to contact us; we are happy to assist you!
